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Planning

Whether you're an owner, specifier, or committee member, evaluating safety surfacing can be a confusing and challenging process.

In the documents below, you will find subjects ranging from detailed overviews of different types of surfacing options available, to specific
questions to ask every surfacing manufacturer, to methods of designing purchasing contracts that will protect your long term investment.

Investing a few minutes with the following collection of articles should provide you with all of the information needed to become an
informed decision maker.

Installation process

No matter which channel our products take to get to our customers, we make sure they get installed correctly and live up to expectations.

At SofSurfaces, we insist that our installers are certified because we realize that the accuracy, consistency, and reliability of playground surfacing is only as good as the people who install it. For this reason, SofSurfaces has developed a certification program to recognize and promote surfacing installation excellence.

A certified SofSurfaces installer must demonstrate an in-depth knowledge of the unique properties associated with our products including expansion and contraction, compression techniques, adhesion, sub-surface preparation, and site drainage. Installers must demonstrate understanding of the prevailing safety standards including use zones, and critical fall height ratings. 

Installation certification involves extensive training followed by both a written and hands on exam. Ongoing certification is maintained through annual audits of completed work.

All of our certified installers are placed in a national database broken down by geographic region to service our customers at the local level. Alternatively, we provide advisory technicians who can supervise your own team of installers.

SofSurfaces provides support for your project from pre- sales consultation to final validation and the goal of our certification program is to provide total assurance that our installers possess the necessary knowledge, skills and abilities to competently perform your installation.

For a listing of certified installers in your area or to learn more about how to become a certified installer contact SofSurfaces.


Sub-base specs

Granular Sub-Surface Preparation 
Proper preparation of the sub-surface is critical to the long term success of your project.

The ideal sub-surface for the SofTILE® KrosLOCK system is properly cure concrete or asphalt. The KrosLOCK system was also designed to be installed over a properly leveled and compacted sub base of 3 to 4 inches of aggregate of the correct size, type and consistency, followed by a minimum 1 inch layer of properly leveled and compacted (1.4 inch minus) “chip & dust” or “granite screenings”.

Due to the importance of proper sub-base preparation, SofSurfaces has created this separate instructional guide specifically addressing the correct sub-surface preparation techniques required to obtain a surface suitable for a tile installation.

By investing a few minutes in this manual you will save valuable time on the project, while avoiding some of the most common errors associated with the base installation.

Click here to download the manual in PDF format.